Podstawy

Account Manager (Coordinator)

Gothenburg, Västra Götaland County, Sweden Firma: TN Sweden Klient / Pracodawca: AmSpec Group
Opublikowano: 18.05.2026
Data zamknięcia: 02.07.2026
Referencje dotyczące stanowiska: 28a9f5eceedf7c086c4493ba6e02cfc6

Informacje o stanowisku

Lokalizacja
Gothenburg, Västra Götaland County, Sweden
Firma
TN Sweden
Klient / Pracodawca
AmSpec Group
Referencje dotyczące stanowiska
28a9f5eceedf7c086c4493ba6e02cfc6
Typ wpisu
Podstawy
Wymagane pozwolenie na pracę UE
Nie
Opublikowano
18.05.2026
Data zamknięcia
02.07.2026

Opis stanowiska

Job Description

The Account Manager is responsible for the everyday operations at the Operations Department, maintains ongoing relationships with existing (key) clients including occasional client visits and accepts inspection and related assignments, providing regular updates, ensuring timely delivery of inspection reports by coordinating and managing the complete workflow.

Reporting Line

Head of Operations

Department

Operations

Key responsibilities:

  • Maintains ongoing relationships with existing (key) clients including occasional client visits;
  • Accepts inspection and related assignments – when required – and ensures timely delivery of inspection; reports by coordinating and managing the complete workflow between Operations and Account Coordinators, Inspection staff, Laboratory and Office Staff;.
  • Ensures location staff carry-out activities in accordance with individual client instructions, AmSpec policies and procedures;
  • Intervenes when issues occur with clients and facilitates business development and sales activities within established pricing and contract terms;
  • Facilitates commercial activities within established pricing and contract terms, but does not set these. Serves as a communication link between clients and Business Development/Sales
  • Acts as first point of contact for clients and has the ability and authority to resolve client issues or disputes;
  • Establishing and maintaining internal and external / domestic and international client relationships;
  • Communicate all significant issues relating to operations, health, safety and environmental management;
  • May be assigned and coordinate special or ad hoc projects as needed.
  • Desirable skills/experience/education

  • Bachelor of Science level or similar (obtained by education and/or experience)
  • Minimum of +5 years’ relevant Customer Service or Inspection experience;
  • Knowledge of Petrochemical products, chemicals or other liquid cargo;
  • Current knowledge of (local) inspection requirements.
  • Proven time management skills and a strong attention to detail.
  • Essentials

  • Country/Regional team involvement required;
  • Through understanding of the company’s business and client base;
  • Ability to work well with others & independently, without supervision;
  • Ability to manage employees;
  • Good organizational, communication and interpersonal skills are essential;
  • Candidates must demonstrate excellent verbal and written communication skills in English;
  • Proficiency in other languages besides English (Dutch, Spanish, Russian, Italian etc.) is valuable;
  • Must be able to read, understand and follow work instructions in a safe, accurate and timely manner;
  • Proficient in using various types of computer and planning software (Word, Excel. PowerPoint, Outlook)
  • Occasional travel to may be required;
  • Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.
  • Other information

  • Actively promotes good housekeeping and safe use of equipment.
  •  This job description should not be construed as an exhaustive statement of essential functions, duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign, change or reassign duties and responsibilities to this job at any time.
  •  AmSpec is an Equal Opportunity Employer and a drug
  • Umiejętności

    Account Sales Strategies accounting techniques ACT CRM adapt to changing situations align efforts towards business development analyse business plans analyse consumer buying trends analyse customer service surveys analyse external factors of companies analyse internal factors of companies analyse supply chain strategies analyse work-related written reports apply company policies brand marketing techniques build business relationships carry out sales analysis characteristics of products characteristics of services Client Negotiation collaborate in the development of marketing strategies communicate with customers Communication company policies Competition Law consumer goods industry consumer protection content marketing strategy coordinate marketing plan actions Corporate Social Responsibility create annual marketing budget customer segmentation Customer Service define geographic sales areas define measurable marketing objectives deliver a sales pitch develop professional network Employment Law ensure client orientation estimate profitability evaluate marketing content forecast account metrics forecast sales over periods of time identify potential markets for companies impart business plans to collaborators implement customer follow-up implement sales strategies integrate headquarter's guidelines into local operations integrate marketing strategies with the global strategy integrate strategic foundation in daily performance International Business investigate customer complaints of food products keep records on sales liaise with managers maintain customer records make strategic business decisions manage accounts Manage Budgets manage contracts manage distribution channels manage profitability manage staff Market Pricing Market Research Marketing Mix maximise sales revenues motivate employees negotiate price perform customers’ needs analysis perform data analysis perform market research plan marketing campaigns plan marketing strategy pose questions referring to documents prepare visual data present arguments persuasively pricing strategies produce sales reports product comprehension prospect new customers Public Relations recruit personnel Relationship Marketing sales argumentation sales department processes sales strategies set sales goals speak different languages Statistics study sales levels of products supervise sales activities teach marketing principles track key performance indicators use communication techniques use content management system software use customer relationship management software write work-related reports

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