Automation and DevOps Engineer

Develop and maintain the IoT observability and monitoring strategy across systems, services, and applications to ensure real-time visibility and operational resilience; Collaborate with cross-functional teams—including Development, Operations, and Security—to define observability requirements across CI/CD pipelines, microservices, and IoT platforms; Foster a proactive monitoring culture by enabling teams with the right tools, practices, and automation to detect and prevent incidents before they impact users; Design, build, and maintain dashboards and reporting frameworks that provide actionable insights into system health, availability, and performance trends; Embed DevSecOps principles into observability workflows to enhance security without compromising delivery speed or quality; Support the design and ongoing refinement of Business Continuity and Disaster Recovery (BC/DR) plans, ensuring IoT systems are resilient and recoverable in the event of disruptions; Assure the proper dimensioning for the owned IoT platforms, guaranteeing capacity is used efficiently; Guarantee owned IoT Connectivity platforms can cope with new products being delivered to IoT customers; Manage stakeholders and vendors as required for the technical delivery and report project progress & activities. Educated to BSc degree level in Software Engineering or related discipline with Computer Science: Proven Experience working with system monitoring toolchains including metrics instrumentation and monitoring in distributed systems - valued direct operational experience with Grafana, Prometheus, Loki and Tempo; Strong grasp of DevOps principles and best practices, with the ability to work across development and operations functions; Hands-on experience in Observability practices, strategy and tooling; Experience with CI/CD pipelines to automate the build, test, and deployment processes using tools like Jenkins, GitHub Actions, GitLab CI; Proven ability to design, build, and maintain effective alerting and reporting dashboards; Understanding of security principles, practices and standards and how they translate into real-world technical solutions; Able to work well within a multinational, multicultural environment; Experience working with Agile delivery methodologies, especially SAFe, desirable; Fluency in English and Portuguese.