Retail & E-commerce | Ecommerce Manager

Company DescriptionAt Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.Job DescriptionOptimize customer experience and product discovery on partner e-commerce platforms.Monitor daily sales performance across vendors, taking regular actions to improve conversion and resolve issues.Track and manage customer experience KPIs, identifying and implementing continuous improvement opportunities.Identify and implement solutions to optimize and automate e-commerce content creation and management processes.Manage and optimize the store locator and product detail pages (PDPs).Ensure the effective and accurate syndication of product information and content to partners.Utilize data analysis tools (Microsoft Excel & Power BI) to extract actionable insights and identify growth opportunities.Research and propose optimizations (including A/B testing) to improve performance on partner platforms.Collaborate closely with Shopper teams (local and global), Media Agencies, and the Commercial team to align strategies and ensure effective execution.QualificationsProven professional experience of 3 years in similar e-commerce roles.Strong data analysis skills and experience using tools such as Microsoft Excel & Power BI to extract insights and make informed decisions.Essential knowledge and experience with e-commerce/CMS platforms (e.g., Syndigo, Salsify) and the ability to diagnose and resolve technical issues.Deep understanding of the digital multi-channel customer journey and e-commerce best practices.Excellent strategic communication skills, with the ability to present ideas clearly and persuasively to different levels within the organization.Fluent communication skills in English (both written & verbal)Additional InformationThe Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.