Detailhandelfachfrau:mann / -assistent:in

advertising techniques advise on merchandise features analyse consumer buying trends answer requests for quotation apply social media marketing apply technical communication skills beverage products carry out sales analysis characteristics of products characteristics of services chemical products clothing and footwear products communicate with customers consumer goods industry consumer protection contact customers credit card payments customer relationship management dairy and edible oil products deliver a sales pitch demonstrate motivation for sales demonstrate products' features develop media strategy develop promotional tools e-commerce systems E-procurement electronic and telecommunication equipment electronic communication ensure client orientation ensure compliance with legal requirements ensure compliance with purchasing and contracting regulations glassware products guarantee customer satisfaction handle financial transactions hardware industry have computer literacy Household Products ICT software specifications identify customer's needs implement customer follow-up implement marketing strategies implement sales strategies international commercial transactions rules issue sales invoices keep records of customer interaction keep records on sales maintain relationship with suppliers Market Pricing Media Formats Media Planning monitor after sales records monitor media industry research figures Office Equipment Outdoor Advertising perform media outlets research perfume and cosmetic products process payments produce sales reports product comprehension Production Processes prospect new customers prospect new regional contracts provide advertisement samples record customers' personal data respond to customers' inquiries sales promotion techniques sales strategies show diplomacy solar products speak different languages stay up to date with social media types of aircraft types of maritime vessels types of media use customer relationship management software work with advertising professionals