Agri Retail Sales/Yard Assistant

Agri Retail Sales/Yard AssistantReporting to: Store ManagerLocation: TyoneBusiness Sector: Agri Overview:The position involves providing sales support to the store, ensuring that customers receive exceptional service at all times. The Sales and Yard Assistant will be responsible for maintaining the yard to a high standard, managing stock levels, and organising deliveries both in and out of the yard area. This includes manually loading products for customers and vendors, as well as using a forklift when necessary. Strong customer service skills and a solid understanding of the products available in the branch are essential for this role. Additionally, the position includes conducting stock takes of goods in the store and yard. General Duties: Any duties associated with this role include, but are not limited to the following: Customer service - continually interface with and ensure that customers always receive a high-quality service. Deal with customer queries in an efficient and friendly manner either in person or by telephone Conduct sales transactions through to completion including using the point-of-sale system and processing payments Merchandising - ensure that products are presented in the correct manner both in store and in the yard Receipt of deliveries Store presentation; ensure that the store and accompanying yard is clean, tidy and presentable to members of the public at all times. Ensure excellent standards of merchandising, pricing and hygiene at all times Be flexible in all areas of the store Support other sites for cover when required Loading of bags with goods approx. 20 -25kg (daily on site) Coal bags, Feed bags, cement etc. Loading of Large bags/items i.e. fertilizer/concrete troughs which can be loaded by support of the forklift (Daily on site) Loading of buckets approx.15kg (Daily on site) Mineral licks buckets etc. Loading of drum barrels 5L10L& 20L (Daily on site) Oil drums, Chemical drums etc. Loading boxes 5kg,10kg,15kg,20kg & 25kg (Daily on site) Loading a variety of goods in our Agri/hardware section i.e. Gates, pipes, drinkers, wheelbarrows (Daily on site) We stock a range of items some lifts consist of team lifts, two-man lifts, and machine supported lifts. (Daily on site) Requirements: The ideal candidate must possess the following: Have agricultural knowledge Ideally have a track record of Agri/Retail experience Be flexible to work in all areas of the Store and the Yard and be able to cover both areas Ideally be able to drive a forklift truck with a valid forklift truck licence (desirable) Have a high level of spoken and written English fluency Note: As with all positions, due to the nature of our business, key responsibilities will evolve and change over time.