Head Waiter

A five-star career awaits at Carton House! We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.We are currently recruiting Head Waiter to join our excellent Food and Beverage team at Carton House.Key ResponsibilitiesA real understanding of hotel food and beverage operation.Ability to work on own initiative.Excellent communication skills with excellent spoken & written English.Minimum 2 years' experience in a similar role within a 4/5* property. A structured and organized approach to work planning.Key ResponsibilitiesEnsure that all guests are greeted in a warm and courteous fashion and tended to in a professional manner.Lead the completion of tasks outlined in the shift task list to a high level.Represent Carton House's passion for customer service, proactively ensuring each guest has the memorable experience expected at Carton House.To always be familiar with product offering (i.e. the menu, specials and ingredients, beverages on offer, wine list, etc).Familiarize yourself with sales and promotional activity and up sell at every possible opportunity.Ensure that all Food and Beverage products are served efficiently and in accordance with the Company standard of presentation.Carry out cash handling procedures in accordance with Company policy.Why work for Carton House, A Fairmont Managed Hotel?To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide.Refer a Friend bonus of €250.Learning and development opportunities. Employee Assistance Programme.Strong team focus and team atmosphere.Meals and uniform are provided.Free parking.Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.Training is provided both on-the-job and through organised training seminars with both internal and external trainers