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Aftersales Manager

colnbrook, south east england, United Kingdom 회사: JR UK 클라이언트 / 고용주: HTC Group
게시됨: 20.05.2026
마감일: 04.07.2026
직무 추천서: fd5f7f6d9af03541708d7cd9022ba85a

직무 정보

위치
colnbrook, south east england, United Kingdom
회사
JR UK
클라이언트 / 고용주
HTC Group
직무 추천서
fd5f7f6d9af03541708d7cd9022ba85a
목록 유형
기본
EU 취업 허가 필요
아니
게시됨
20.05.2026
마감일
04.07.2026

직무 설명

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support.

We are currently looking to recruit for an experienced aftersales manager to join our team in Heathrow.


The Role:

  • Manage the service department, ensuring internal, retail and warranty work runs efficiently
  • Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time
  • Manage service department processes, identify improvement areas and solutions
  • Organise mobile service work for call outs and update customers
  • Develop and maintain customer relationships
  • Work towards key targets for service performance and growth
  • Manage, coach and upskill staff when required
  • Ensure all department members are working in accordance with group H&S policies
  • Monitoring the regional market with respect to new competitors and carrying out analyses of the competition/benchmarking in Services


Preferred Qualifications and Experience:

  • Excellent communication and interpersonal skills.
  • Good working knowledge of MS Office.
  • A proven and solid Aftersales/Service Management background is essential.


What we can offer:

  • Competitive salary plus bonus
  • Private Health Care
  • Car Allowance.

기술

Account Sales Strategies ACT CRM align efforts towards business development analyse business plans analyse consumer buying trends analyse customer service surveys analyse external factors of companies analyse internal factors of companies analyse supply chain strategies analyse work-related written reports brand marketing techniques carry out sales analysis Client Negotiation collaborate in the development of marketing strategies communicate with customers Communication consumer goods industry content marketing strategy coordinate marketing plan actions Corporate Social Responsibility create annual marketing budget customer segmentation define geographic sales areas define measurable marketing objectives develop professional network estimate profitability evaluate marketing content forecast sales over periods of time identify potential markets for companies impart business plans to collaborators implement sales strategies integrate headquarter's guidelines into local operations integrate marketing strategies with the global strategy integrate strategic foundation in daily performance International Business investigate customer complaints of food products liaise with managers make strategic business decisions manage accounts Manage Budgets manage distribution channels manage profitability manage staff Market Pricing Market Research Marketing Mix motivate employees perform market research plan marketing campaigns plan marketing strategy prepare visual data present arguments persuasively pricing strategies produce sales reports Public Relations recruit personnel sales argumentation sales department processes sales strategies set sales goals Statistics study sales levels of products supervise sales activities teach marketing principles track key performance indicators write work-related reports

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