HR Manager

Location: Horsham | Part-Time 20 hours a week | Permanent | £21k to £24k + BenefitsWho are weTelecom Acquisitions Limited (TAL) is the parent company of Home Telecom Limited, Fleur Telecom Limited, Eclipse Broadband Limited and Eze Talk Residential Limited.We specialise in the home mover market, providing broadband, energy, water and Sky services. We currently serve over 61,000 customers, with a clear growth strategy to exceed 100,000 customers within the next 1-2 years through a combination of organic growth and acquisition led expansion across the telecommunications sector. https://www.telecomacquisitions.co.uk/About the RoleThis is a hands-on, generalist HR management role covering the day-to-day administration and advisory function of HR across the business and based firmly on employment relations, compliance, policy, people processes, and manager support.You will be the go-to person for all things HR - advising managers, maintaining accurate employee records, owning our HR policies and procedures, and ensuring we operate as a fair, legally compliant employer. This is an ideal role for a CIPD-qualified HR professional seeking a meaningful part-time position where they can make a real impact in a growing SME.What You'll Be DoingHR ReportingResponsible for all policies and procedures and ensure they are kept up to date with employment law and fit for purpose for the companyEnsure all disciplinary / grievances are dealt with correctly in line with employment law to avoid tribunal claimsMaintain all policies on breath HR for ISOHealth and safety and ensuring all policies are kept up to date - handbookHR training / onboarding of new employeesManage the online training for all employees to ensure that all legal requirements are covered - e.g. Health and safety / GDPR / equality and diversity / mental health / wellbeingAll new starter documentation Issuing contracts of employment and all checks are carried out before commencement of start and in line with customer contractsEnsure seamless off boarding - especially for home workers as responsible for ensuring all company equipment is returned before the employee receives their final pay - organising couriers etcDismissals / redundanciesProvide HR guidance to managersDaily support for managers and employees in the businessEnsure probation reviews are held and documented, and the relevant documentation is issuedPerformance management including 1-2-1s and annual appraisalsKPI gathering and reportingEmployee well beingAll contractual changesResponsible for Managing sickness / absence across the business - dealing with employees who are off sick / AWOL - daily basis - also Bradford factorSupport the Payroll processManage sick pay throughout the business in line with company policyPensions / benefits queriesAnswer all payroll queries from employeesMonthly payroll - ensuring all reporting is correctly carried out and all managers adhere to deadlines in order for payroll to be completed for the outsourced payroll providerEnsure all HR admin and systems are up to date for audit purposesOwn and manage the HRIS systemDBS checks for all new startersDeal with any H&S queries in the businessEnsure of DSE's are up to date for every employee and make any changes that are needed / requested - home workers and office workersManage maternity and paternity leave - ensure employees are kept up to dateAdminFlexible working request queriesHotel bookings for employees for eventsDeal with all queries etc for the office - ie office management side of thingOrg charts are kept up to dateWhat we're looking for CIPD Level 5 qualified as a minimum Minimum 3+ years' generalist HR experience, ideally within an SME environment Solid working knowledge of UK employment law and HR best practice Demonstrable experience managing employee relations cases end to end (disciplinaries, grievances, performance, absence) Experience supporting or owning payroll input processes in partnership with a Finance team Confident advising managers at all levels, including senior leadership Highly organised with strong attention to detail - accurate record keeping is essential in this role Discreet, trustworthy, and professional in handling sensitive and confidential matters Able to work independently and manage competing priorities in a fast-paced environment Strong written and verbal communication skillsWhat You'll Get Competitive base salary 12.5 days holiday + birthday leave and bank holidays Pension Aviva Smart Health A vibrant, supportive team culture Staff discounts on broadband and telecom servicesReady to Join Us?If you're passionate about people, thrive in a fast-paced environment, and want to be part of a company that's shaking up the telecoms industry, we'd love to hear from you.Apply now at www.telecomacquisitions.co.uk/careers and start your journey with TAL today.