Head Waiter – The Wild Duck, Ewen (Cirencester)
Warm, Characterful Service | Exceptional Food | A Proper Hospitality Role
We’re looking for a confident and experienced Head Waiter to join the team at The Wild Duck, one of the Cotswolds’ most loved and characterful pubs.
Set in the village of Ewen, just outside Cirencester, The Wild Duck is known for its relaxed atmosphere, beautiful setting, and a food offering built around seasonal British produce and bold, honest cooking.
This is a role for someone who understands that great service is about more than taking orders — it’s about creating a feeling, reading the room, and leading a team to deliver consistently excellent hospitality.
About Country Creatures
Country Creatures operates a collection of standout pubs, inns and restaurants across the Cotswolds, known for exceptional hospitality and a strong, consistent food and drink offering.
The Role – Head Waiter
As Head Waiter, you’ll be a key presence on the floor — leading service, supporting the team, and ensuring every guest has a seamless and memorable experience.
You’ll bring energy, confidence, and a calm authority, setting the tone for service and helping to maintain high standards across the board.
What You’ll Be Doing
- Leading service and supporting the front of house team during busy shifts
- Ensuring guests receive warm, attentive, and knowledgeable service
- Acting as a point of contact for both guests and team members
- Supporting with training and development of junior team members
- Working closely with the kitchen to ensure smooth, coordinated service
- Maintaining high standards of presentation, cleanliness, and attention to detail
What We’re Looking For
- Previous experience as a Head Waiter, Senior Waiter, or strong Supervisor
- A natural host with a genuine passion for hospitality
- Confident, calm and professional under pressure
- Strong understanding of food and drink (wine knowledge a plus)
- A team player who leads by example
- High standards and excellent attention to detail
What We Offer
- Competitive salary (dependent on experience)
- TRONC and bonus opportunities
- Work in a beautiful, quality-led environment
- A supportive and ambitious team
- Ongoing training and development
- 25% staff discount across all Country Creatures venues
📍 Location: The Wild Duck, Ewen, Cirencester
Full-time, permanent role