Project Manager

## Project ManagerApplylocations: MILAN, ITAtime type: Full timeposted on: Posted Todayjob requisition id: R0156794**TITLE: Project Manager****Planning Org: Retail Solutions/PS Europe****REPORTS TO: PS Managing Partner Italy****LOCATION: Milan, Italy****POSITION SUMMARY**The Project Manager is responsible for the end-to-end delivery of complex IT projects, ensuring alignment with organizational objectives, timelines, and budget expectations. This role involves leading cross-functional teams, engaging with key stakeholders, and driving the successful execution of project deliverables across all phases of the project lifecycle. The Project Manager will also play a critical role in fostering strong customer relationships, ensuring high levels of client satisfaction, and maintaining governance, risk, and compliance standards throughout project execution.**KEY AREAS OF RESPONSIBILITY:**The Retail Solutions Project Manager plans, schedules, monitors, evaluates, and directs projects to ensure that comprehensive business solutions are successfully implemented across a wide range of first-division customers.Key areas of responsibility:* Ensure that projects are completed on-time, within budget and according to specifications* Prepare and maintain detailed project plans and playing a leading role in scoping, planning, costing, and pricing projects* Manage customer acceptance of the solutions based on the agreed Statement of Work, taking the lead in resolving any issues* Coordinate the setup of the project environment, including defining and maintaining a roles and responsibilities matrix, personnel plan, and resource schedule for each project team member* Measure, track, evaluate, and communicate progress against the project schedule through project reporting, including financials and compliance reporting* Provide regular project status updates and lead customer status meetings* Use project management tools such as MS Project, Changepoint/PSA, and Microsoft Office applications* Ensure the execution and accuracy of monthly forecasts and billings, while managing contractor procurement and payments* Collaborate and coordinate with international teams within project and customer boundaries* Manage customer expectations and ensure customer satisfaction* Proactively manage and resolve project escalations as needed to ensure project success* Actively participate in presales activities, with occasional travel required**ADDITIONAL INFORMATION**The business environment is constantly evolving, and the role requires flexibility in task assignments. The ideal candidate must be able to work both independently and as part of a team in a fast-paced and demanding environment.The position may also involve occasional short business trips.**BASIC QUALIFICATIONS:*** 5+ years of experience in project management* Experience working effectively in complex and challenging solution implementation environments* Excellent communication skills with all stakeholders, including internal PM teams, customers, and management* Proven experience in managing complex IT projects* Excellent command of English, both written and spoken* Strong consulting skills* Demonstrated leadership skills, even in situations without formal authority**PREFERRED QUALIFICATIONS:*** Project Management certification* Experience with software development and implementation projects* Experience in the Retail industry is highly valued* Experience in customer management and collaboration* Knowledge of / experience with Electronic Payment Methods is considered a strong plus #J-18808-Ljbffr