Community Care Manager

Join Our Team as a Community Care Manager in Coleraine and Surrounding areas. Are you passionate about domiciliary care and ready to take the next step in your leadership journey? As Community Care Manager, you'll play a key role in shaping exceptional care within the community, supporting both our service users and the incredible care teams who deliver life-changing support every day. You'll lead with compassion, empower your team to succeed, and help us continuously improve the way we care.Why Choose Connected HealthBonus: Up to £2000 a year KPI BonusSign On Bonus: Receive a £200 bonusRecognition & Rewards: Employee of the Month, Quarter, and Year awardsRefer a Friend: Earn £200 for successful referralsCareer Growth: Ongoing training and professional development opportunitiesExtra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discountsKey responsibilities and duties:Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.Will be able to work towards business growth targets and KPI's.Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.Will be responsible for direct line management of area specific Care Team, including but not limited to management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.Following internal company process and procedure, liaising with the Finance and HR Team.Ensuring regular communication on a team and individual basis.To manage the 12-week induction of new starters for designated area as well as supervision and appraisals.Manage and attend Client reviews as required.Deal directly with Care Managers and Health Trusts as required.Manage the onboarding of new clientsTo provide emergency care assistant cover as required.Efficiently and effectively report safeguarding / client issues to direct Line Manager when required.Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident ManagementEnsure quality of service provision and liaise with the Quality Monitoring Officer as required.Accountable for the quality and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard and ensuring daily records are collected and filed monthlyAssist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.To undertake any other reasonable duties as required*Who We Are Looking For3+ years' experience in domiciliary careFull, valid UK driving licence and appropriate insurance for your vehicle business purposesExperience Leading a teamPrevious experience creating rota'sUsing your initiative to make the lives of our service users betterThink creatively to solve problems and overcome obstaclesBe flexible and able to work in the community to cover sickness if neededPositive & EngagingAbility to build great working relationshipsPunctual & ReliableCommitted to the health and social care career pathExcellent at communicatingGreat at planning and organising their own workload About usAt Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf#AM